Privacy Policy
Last Updated: October 3, 2026
True Alliance IT Solutions, LLC respects your privacy and is committed to protecting the information you provide when using our website. This Privacy Policy explains how information may be collected, used, and protected when you visit TrueAllianceIT.com or contact us through the website.
Information We Collect
When you submit information through our website contact form, we may collect information you voluntarily provide, including your name, email address, organization name, and the contents of your message.
We may also collect limited technical information associated with normal website operation, security, and performance, such as browser type, device information, IP address, and basic website activity.
How We Use Information
True Alliance IT Solutions may use information submitted through this website to respond to inquiries, communicate about requested services, evaluate potential business opportunities, provide customer support, maintain website security, and improve our services and website experience.
Information submitted through the contact form is not used to enroll visitors in marketing communications unless they separately provide consent to receive such communications.
Email and Service Providers
True Alliance IT Solutions uses third-party service providers to support website operations and business communications. Information submitted through our contact form may be processed by our website hosting, form-processing, email-delivery, and business email providers for the purpose of transmitting and responding to your inquiry.
These services may include WordPress and related website technologies, Brevo for transactional email delivery, and Microsoft 365 for business email and communications.
Sharing of Information
True Alliance IT Solutions does not sell or rent personal information submitted through this website.
Information may be shared with service providers when necessary to operate the website, deliver communications, protect our systems, or provide requested services. Information may also be disclosed when required by law, legal process, or a valid governmental request.
The sharing provisions above exclude SMS opt-in data and consent, which will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS and Mobile Information
Mobile information, including phone numbers, SMS opt-in data, and consent records, will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties for their own marketing or promotional purposes. Information necessary to deliver SMS messages may be processed by telecommunications carriers and service providers solely for the purpose of providing the requested messaging service. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for marketing or promotional purposes.
Cookies and Website Technologies
TrueAllianceIT.com may use cookies and similar technologies that are necessary for website functionality, security, performance, and administration. These technologies may collect limited technical information about how visitors interact with the website.
If additional analytics, advertising, or other non-essential tracking technologies are introduced in the future, this Privacy Policy may be updated to reflect those practices.
Data Retention and Security
True Alliance IT Solutions retains information for as long as reasonably necessary to respond to inquiries, provide requested services, maintain appropriate business records, meet legal or contractual obligations, and protect legitimate business interests.
Reasonable administrative and technical safeguards are used to protect information from unauthorized access, disclosure, alteration, or loss. However, no website, email system, or electronic transmission can be guaranteed to be completely secure.
External Links
This website may contain links to third-party websites or services. True Alliance IT Solutions is not responsible for the privacy practices, security, or content of third-party websites. Visitors should review the privacy policies of those services before providing personal information.
Changes to This Privacy Policy
True Alliance IT Solutions may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal requirements. When changes are made, the Last Updated date at the top of this page will be revised.
Contact Us
Questions regarding this Privacy Policy or information submitted through this website may be directed to:
True Alliance IT Solutions, LLC
Email: J.Rodriguez@TrueAllianceIT.com
Phone: (512) 481-4009
Website: TrueAllianceIT.com